When employees fight between them for wrong reasons, or there is competition for wrong thing or smart people stop providing feedback- that’s a signal of a toxic culture. It stops people to enjoy work and put out their best. Work is extremely transaction at that point and it would be impossible to get some good output from this kind of team. If I have a chance to lead a team, I will remember to -
- Give people the space to think, say and express loudly
- Trust people and build relationships
- Solve their problems so that they solve mine
- Appreciate their good works
- Be respectful on providing feedback
- Never be an asshole
- Provide monetary and ornamental awards for good works
- Manage team with compassion
- Never react. Always interact